‫حول Tradeo

‫Tradeo هي منصة التداول الاجتماعي الرائدة على مستوى العالم. بدعم من كبرى شركات رأس المال الاستثماري، فان Tradeo ملتزمة بإحداث نقلة نوعية في تجربة التداول المالي.

‫لقد أمضينا الثلاث سنوات الأخيرة في العمل على حزمة من أدوات التداول الاجتماعي الاستثنائية. ابتداءا من أخبار السوق الدقيقة، والمخططات الرسومية المتقدمة، و المزايا الاجتماعية الرائدة إلى واجهة المستخدم الجذابة، فان تكنولوجيا Tradeo تمثل قفزة نوعية في جودة تجربة التداول على الانترنت.

Tradeo is operated by UR TRADE FIX Ltd (CIF license number 282/15), a fully licensed Investment Services Company (registration number HE 336677) and is regulated and licensed under the Cyprus Securities and Exchange Commission (CySEC) to provide the following investment and ancillary services in relation to the financial instruments stated further below:

Investment Services:
1. Reception and Transmission of orders in relation to one or more Financial Instruments.
2. Execution of Orders on Behalf of Clients.

Ancillary Services:
1. Safekeeping and administration of financial instruments, including custodianship and related services.
2. Foreign exchange services where these are connected to the provision of investment services.

Regulation and License

Regulation and License

Tradeo is a brand of UR Trade Fix Ltd (282/15).

We take financial security very seriously. Our customers enjoy the benefit of stringent security and regulation, so they can rest assured of receiving trustworthy and high-quality brokerage services.

Cyprus Regulation

The CySEC was established in accordance with section 5 of the Securities and Exchange Commission (Establishment and Responsibilities) Law of 2001 as a public legal entity. The operation of the CySEC is governed by the Laws regulating the Structure, Responsibilities, Powers, Organization of the Cyprus Securities and Exchange Commission and Other Related Matters (N73(I)/1009).

The vision of the CySEC is to establish the Cyprus securities market as one of the safest, most reliable and attractive destinations for investment.

The mission of the CySEC is to exercise effective supervision to ensure investor protection and the healthy development of the securities market.

Tradeo is a brand of UR Trade Fix Ltd, a Cyprus Investment Firm (CIF) supervised and regulated by the Cyprus Securities and Exchange Commission (CySEC) with CIF Licence number 282/15 and Company registration number HE336677, located at 333, 28th October street, Ariadne House, 3106, Limassol, Cyprus.

EU Regulation

Tradeo provides cross-border services within EU Member States under MiFID regulation for exercising passporting rights (Directive 2004/39/EC Article 31)

AML POLICY STATEMENT

Tradeo offers Social Trading and holds license issued by the CySEC in terms of the Investment Services Act. The company’s investment services license falls under the definition of relevant financial business in terms of the Prevention of Money Laundering and Funding of Terrorism Regulations (PMLFTR) and, therefore, the company fully complies with such legal requirements.
As part of AML policy, Tradeo does NOT:

- Accept Third Party Payments
- Accept clients coming from Iran, North Korea or Myanmar

If you wish to understand more fully the AML process Tradeo follows in assessing client accounts for acceptance, please contact support@tradeo.com with your questions.

Disputes

Conflict of Interests

Tradeo maintains and operates effective organisational and administrative arrangements with a view to taking all reasonable steps designed to prevent conflicts of interest that can adversely affect the interest of our clients.

In this regard, Tradeo takes all steps to identify conflicts of interest within the firm and any person directly or indirectly linked to us by control or between our client and another that arise in the course of business.

In compliance with the above, Tradeo established its Conflicts of Interest policy which is detailed in the Customer Service Agreement. The above policy outlines the instances when conflicts of interest could arise and how such situations can be managed in the best effective manner in the interest of our clients. Where a conflict of interest cannot be avoided, this shall be duly disclosed on before the undertaking of business with prospective clients.

Complaint Procedure

Tradeo's main objective is to establish and maintain clients’ relationship based on professionalism, ethics and integrity. If you are not satisfied with our services, we encourage you to write to us immediately and we will make every effort to resolve the matter within the shortest time frame possible.

We will acknowledge the receipt of your complaint in writing within 1 or 2 business days. We will also give you indications on how we intend to deal with your complaint. If your complaint was made to us by phone or chat, this letter will confirm our understanding of your concerns, also giving you a chance to tell us if we have gotten it wrong.

To read our full Terms and Conditions, please follow this link: https://s3.amazonaws.com/tradeostatic/legal/ComplaintsProcedure.pdf

‫دردشة حية مع موظفي الدعم في Tradeo داخل منصة WebTrader الاجتماعية.
‫قم بزيارة موقع الدعم الخاص بنا - support.tradeo.com ،
أو اتصل بنا على الرقم +44-203-608-9905
‫أرسل الينا بريد الكتروني على support@tradeo.com
‫العنوان
333, 28th October Street, Ariadne House, 3106 Limassol, Cyprus.