Get instant answers
By verifying your account, you confirm that you are the owner of this account and express intentions to trade on the financial markets. As a fully regulated broker, Tradeo is required to verify each client and this also enables us to protect our community of traders. Your information is always kept confidential and is only used for compliance purposes.
To complete your account activation please go to My Dashboard page and click on Account Activation tab. We will ask you to complete a questionnaire and upload your account verification documents.
1. Proof of identity – passport, national identity card or driving license. Proof of Identity: Please note that you must submit a color copy of your valid ID document (front & back) as needed. 2. Proof of address – bank/card statement or utility bill. Please note that this should be a color copy, and must have been issued no longer than 6 months ago. Examples of documents which can be provided are: • Water/gas/electric/internet/landline telephone bill • Residency certificate or tenancy contract • ID document which states your address and has NOT already been used as your identification document We are unable to accept mobile telephone bills or documents that list a P.O. box as a residential address. If your (utility) bills are not in your name you can send us a copy of your recent bank statement as proof of address. Please note that it must have been issued within the last 3 months.
We do our best to process clients’ verifications in timely manner. Please expect your account to be verified within 2 days from providing your documents.
Yes, up to 15 days, after the account was funded. In case you do not provide the necessary documents, the account will be closed and your initial deposit refunded. Note that any losses made from trading during those 15 days will not be refunded.